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Frequently Asked Questions
Anyone with a WooCommerce-enabled WordPress website who needs to sell tickets, slots, sessions, admissions or passes should use FooEvents! It is the fastest, simplest way to add robust ticket selling capabilities to your WordPress website.
Absolutely. FooEvents has been used by over 10,000 events, some of which have sold over 75,000 tickets.
A subscription entitles you to 12 months of support and updates from the date of purchase. You may cancel your subscription at any time by logging into your FooEvents Account, however, you must have a valid subscription or purchase a new one in order to download the latest plugin updates and receive technical support.
FooEvents orders are processed securely in US dollars (USD) by our international payment partner Stripe (Visa, Mastercard, American Express, Discover, Diners Club and JCB are accepted).
South African customers will be charged in South Africa rand (ZAR) and payments will be processed securely by Paystack (Visa, MasterCard, American Express and Verve are accepted).
PayPal is also a payment option for all countries except South Africa.
Yes, the FooEvents for WooCommerce core plugin and the FooEvents extensions can either be purchased as part of a bundle or separately from their respective product pages.
One of the reasons why the FooEvents Bookings plugin is not included in the FooEvents Premium bundle is to keep the cost of the FooEvents Premium bundle as low as possible. The booking slot functionality in the FooEvents Bookings plugin is an extra feature with added value, since the core FooEvents for WooCommerce plugin and FooEvents Multi-day plugin extension have always only focused on events where all attendees attend on the same date(s) e.g. a concert, multi-day conference etc.
Another reason why they are not currently part of the same bundle is because the FooEvents Bookings and FooEvents Multi-day plugins are not specifically integrated with each other since they are intended to be used in different ways. The FooEvents Multi-day plugin is better suited to events that span over multiple days and where all attendees are expected to attend all the days. It does not let your customers choose a date, but can work well if you are selling passes since it allows check-ins on more than one day/session. The FooEvents Bookings plugin lets your customers choose a specific date and/or time slot.
FooEvents POS is a standalone plugin which means that you don’t need to install any other FooEvents plugin extensions in order to use the standard features of the FooEvents POS app. However, in order to use any of the FooEvents integration features including selling and printing tickets, making bookings and selecting seats, you will need to purchase, install and activate the respective FooEvents plugins that perform this functionality, namely, FooEvents for WooCommerce (core), FooEvents Multi-day, FooEvents Bookings and FooEvents Seating.
All these plugins can be purchased separately or as part of a discounted FooEvents Point of Sale Bundle.
Yes, you can upgrade or downgrade an active FooEvents License at any time by logging into your FooEvents Account.
Yes, our support agents are distributed across different timezones and are always ready to help! Submit a support ticket if you are experiencing a technical problem and we’ll be happy to assist.
Why do our customers love FooEvents?
With over 10,000+ sites using FooEvents, it is the perfect solution for YOU. Here’s why smart business owners, designers, and developers love FooEvents!
“Customer service response is outstanding – very fast and efficient response to ticket enquiries which made the initial interaction easy. As a small NPO the generous NPO discount on products is a huge help – thank you!”
“Out of the box it just worked, which was great to get our project started. Setup is pretty straight forward and not difficult once you get your head around the basic logic of how to setup an event.”
“Great product, as we only run a few functions a year, we avoid having to use a third party website that takes 5%+ from ticket sales. Support has also been great”
“I absolutely love this plugin, it’s exactly what I’ve needed for a while and it’s being working brilliantly. I am in awe of your skill!”