4 Ways to Enhance Ticket Check-ins with the FooEvents Check-ins App

Ticket check-ins are crucial to the success of any event. In this article we will look at four ways to improve attendee check-ins using the FooEvents Check-ins app.

The FooEvents Check-ins app offers several features designed to significantly enhance your ticket check-in process. By making these simple adjustments to the app settings, you can ensure smooth and efficient ticket check-ins, allowing attendees to quickly enter and enjoy the event while staff focus on other important tasks.

Speed Up Ticket Check-ins Using Auto Check-ins

When scanning a ticket using the FooEvents Check-ins app, by default it will return to the ticket listing screen after each scan. At large events with thousands of attendees, this is an unnecessary step and can slow down the ticket check-ins process.

Enabling the Auto Check-ins feature will allow the app to automatically check in the attendee and immediately returns to the scan screen without needing to update the ticket list each time. This will reduce the steps needed to check-in tickets and significantly speed up the ticket check-in process.

To enable auto check-ins:

1. Login to the FooEvents Check-ins app.
2. Tap on the Settings icon (top right of the screen).
3. Enable Auto Check-in.

Restrict Ticket Check-ins to Current Day Only

An attendee might arrive at your event on a different date than their ticket is valid for, either intentionally or unintentionally. This can lead to capacity issues and other complications, especially for events with strict attendance limits. To prevent this, you can restrict ticket check-ins to the current date.

When you enable this option, the app checks the date of the ticket against the current date on the check-in device. If there is a mismatch, an alert will display, giving you the option to either proceed with the check-in or cancel it. This ensures that only attendees with valid tickets for the current day are checked in, helping you maintain control over event capacity and avoid potential issues.

To enable this setting:

1. Login to the FooEvents Check-ins app.
2. Tap on the Settings icon (top right of the screen).
3. Enable Restrict Check-ins to Current Day Only.

Check-in All Tickets for the Same Order

Managing group check-ins can be cumbersome when each ticket needs to be scanned individually. FooEvents simplifies this with the “Check-in all tickets for the same order” feature. When this setting is enabled, all tickets generated from the same WooCommerce order can be checked in simultaneously. This means that if a tour guide buys 10 tickets for a group, scanning just one ticket will check in all 10 tickets at once. It’s important to note that this setting applies only to tickets for the same event or booking slot, ensuring that tickets for other events or slots within the same order are not checked in incorrectly.

To enable this setting:

1. Login to the FooEvents Check-ins app.
2. Tap on the Settings icon (top right of the screen).
3. Enable Check-in All Tickets for the Same Order.

Enhance Ticket Check-ins with Audio Alerts

In a busy environment, it’s easy to miss visual cues. Enabling audio alerts in the FooEvents Check-ins app provides an additional layer of feedback. The app will play a confirmation sound for successful check-ins and an error sound if there’s an issue, such as a duplicate check-in or an invalid ticket. This helps ensure you stay on top of the check-in process, even in a hectic setting.

To enable audio alerts:

1. Login to the FooEvents Check-ins app.
2. Tap on the Settings icon (top right of the screen).
3. Enable Audio Alerts.

Conclusion

Optimizing the ticket check-in process is key to a successful event. By utilizing features like auto check-ins, date restrictions, group check-ins, and audio alerts, you can enhance efficiency and provide a better experience for your attendees. The FooEvents Check-ins app offers these tools to help you manage your events seamlessly, ensuring that both staff and attendees have a positive experience from start to finish.

For more insights and tips on managing ticket check-ins, check out this article on 4 Easy Ways to Manage Attendee Check-ins.